IT News and Info

18 10, 2024

Top 8 CRM problems businesses should watch out for

October 18th, 2024|IT News and Info|

Customer relationship management (CRM) software such as Dynamics 365 is a vital tool for businesses that want to better serve and sell to their clients. It can track customer interactions so that customer service staff don't have to hunt for information about a customer. CRM can also analyze customer preferences, buying patterns, and behavior to help businesses create more targeted marketing campaigns. However, these advantages don’t always materialize smoothly. While CRM solutions are meant to [...]

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1 08, 2024

AUP cybersecurity: The crucial role of an acceptable use policy in safeguarding your organization

August 1st, 2024|IT News and Info|

A workplace where everyone has free rein over the company's network, devices, and applications is a disaster waiting to happen. Employees streaming movies during work hours are the least of your problems, as they could be using unvetted applications or accessing sensitive data on unsecured networks as well. Without rules, this digital free-for-all can quickly spiral into chaos, leading to poor data security, increased risk of cyber threats, loss of productivity, and legal issues. This [...]

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24 07, 2024

Cyber threat hunting: Staying ahead of business threats

July 24th, 2024|IT News and Info|

Cyber threats come in all shapes and sizes, but a sign of an attack is not always as obvious as a crashed system or an intrusive ransom note telling you that your sensitive data has been encrypted. While these threats are still prominent today, many cybercriminals are favoring a more subtle approach. Modern threats are becoming more cunning, eluding traditional security measures and running silently in the background to avoid detection. In fact, reports found [...]

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29 06, 2024

IT infrastructure services: A basic guide for businesses

June 29th, 2024|IT News and Info, IT Support Tips|

Modern businesses are built on more than just innovative ideas and hard work. They’re constructed on a solid IT infrastructure that drives every aspect of their operations. IT infrastructure refers to the different components that make up an organization's technology infrastructure, including hardware, software, networks, and data storage. It includes everything from physical devices such as computers, servers, routers, and cables to intangible components such as databases, software applications, and security systems. A well-designed and [...]

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28 06, 2024

Business data protection: How MSPs safeguard your most valuable asset

June 28th, 2024|IT News and Info|

All data, from financial details to proprietary information to personally identifiable information, are essential in enabling businesses to make informed decisions and operate efficiently. However, sensitive data can be as fickle as it is vital. It's constantly under threat from cyberattacks, natural disasters, and human error. Should any of these threats become a reality, the consequences could mean hefty financial losses, legal penalties, and irreparable reputational damage. Fortunately, you don't have to face these risks [...]

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11 06, 2024

What is IT downtime? Taking costs into account

June 11th, 2024|IT News and Info|

Imagine you're in the middle of an important business presentation, confidently showcasing your company's latest achievements to a potential client. Suddenly, the screen goes blank, the projector flickers off, and your internet connection drops. This frustrating scenario is all too common in the world of IT. Known as IT downtime, it can cause significant financial and operational damage to businesses if not managed properly. What is IT downtime? IT downtime refers to periods when an [...]

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26 04, 2024

Implementing AI: How to make it work for your business

April 26th, 2024|IT News and Info|

Throughout history, certain technologies have reshaped industries, redefined norms, and propelled businesses to unimaginable success. In recent years, artificial intelligence (AI) has become that disruptive force, revolutionizing industries from healthcare to finance and everything in between. With the ability to analyze large amounts of data, make decisions without human intervention, and continuously learn and adapt, AI technologies have the potential to significantly improve business operations and drive growth. However, given the many forms AI can [...]

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3 04, 2024

How IT consulting can save you time and money

April 3rd, 2024|IT News and Info, IT Support Tips|

Investing in new technologies and implementing digital transformation have become essential for businesses to stay competitive in the market. However, venturing into the world of IT can be time-consuming and expensive, especially for those who simply do not have the knowledge and expertise in this field. Every decision matters when it comes to technology, and one wrong move or investment can result in significant losses for a business. This is why many businesses turn to [...]

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22 03, 2024

How to future-proof your infrastructure with IT modernization

March 22nd, 2024|IT News and Info|

Picture this: you're in a race car speeding down the track, competing against equally skilled drivers. However, they quickly pull ahead while you struggle to keep up. The difference? They have newer, more advanced cars with the latest technology and upgrades, while you're driving a clunky, outdated model. This scenario is much like operating a business with obsolete IT infrastructure. Relying on a legacy system often leads to decreased efficiency, increased downtime, higher maintenance costs, [...]

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17 01, 2024

IT budgeting and planning: How to outsource critical services while staying in the black

January 17th, 2024|IT News and Info|

When it comes to IT, budgeting and planning are crucial for ensuring that a company's technology needs are met without overextending financial resources. In order to budget effectively, companies must keep costs under control and prioritize their technology investments based on their specific needs. For this reason, many companies are outsourcing critical IT services to third-party providers as a way to manage their IT budget while still receiving high-quality services. Why should businesses outsource critical [...]

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