Are you experiencing issues with your IT Support?
Every time you fail to effectively resolve a tech support issue, you run the risk of losing that customer. Customers, however, are not the only reason that high-quality IT Support is essential to your Blue Ridge business. IT issues are a drag on employee productivity and job satisfaction. The average employee wastes 22 minutes each day being frustrated by IT issues.
Finding the right IT Support provider can be a game changer for your Blue Ridge business.
IT Services – Why Every Business Needs an Effective Support System
Organizations of all sizes throughout Blue Ridge have become IT dependent. However, for small and medium-sized businesses, the expense required to properly design, deploy, and maintain such an IT dependent environment can often be out of reach.
To get the most out of your technology investments, your business must effectively leverage them. An IT service provider helps you do just that by:
- Maintaining forward momentum for your business
- Keeping customers happy and loyal with excellent and uninterrupted service
- Improving productivity and job satisfaction for employees, saving time, energy, and money
As you manage your business, the last thing you need to worry about is technology. Poorly performing computers and networks can negatively impact your core business operations and detract from opportunities to meet your clients’ needs.
Our experienced IT consultants quickly resolve IT issues to minimize disruption and drive productivity and business growth.
Dynamic Solutions Group –
A Single Point of Contact for Your Unique Business Needs
Often, IT problems result from disconnected departments within the organization that operate with different IT procedures.
When you work with DSG, we act as your first line of support by identifying the root cause of the issue.
When you work with DSG, we act as your first line of support by identifying the root cause of the issue.
Because we have deep experience with vendor management, our team also handles escalation with the vendor directly to expedite issue resolution.
In order to operate effectively as a single point of contact, your IT Support provider must understand your business. At DSG, we work with each of our clients to provide customized service. We have experience with a wide breadth of industries including:
- Private Equity
- Private Wealth Management Firms (Family Offices)
- Legal
- Non-profit Organizations
- Education
- Manufacturing
- Healthcare
- Architecture
- Construction
- Real Estate
- Private Equity
- Private Wealth Management Firms (Family Offices)
- Legal
- Non-profit Organizations
- Education
- Manufacturing
- Healthcare
- Architecture
- Construction
- Real Estate
By providing expert support that meets the unique needs of your business – from special projects to routine day-to-day operations – DSG’s IT Support Services can increase your capabilities without the need to commit a full-time employee to your budget.
DSG IT Support Services:
Computer Support
Support plans provide on-demand scheduled emergency response and remote assistance to maintain a stable and productive computing environment and reduce downtime.
Outsourcing Solutions
You are looking for cost-effective, customized IT support that focuses on the unique computing, networking, and application needs of your business.
Help Desk
Delivering a powerful and superior Help Desk solution that focuses on efficiency and a high level of customer service. Let us effectively manage your business’s support requests with our scalable and flexible Help Desk solutions for small and medium sized businesses.
Backup & Disaster Recovery
Small and medium-sized businesses that experience a breach or data loss often close their doors within the year. To avoid becoming a statistic, business continuity must be a priority. A proactive IT Support partner can be a lifeline for your business with backup, disaster recovery, and business continuity solutions that prevent disasters or quickly get the business back up and running.
Network Infrastructure Support
Customized network support services and solutions meet your unique needs and help you get the most out of your technology investments.
Network Security
Prevent disaster with security solutions that detect warning signs of problems before they happen. By ensuring your technology assets are secure, fast, and easy to interact with, your business provides the right information to the right person anytime, anywhere, on any device.
Software Support
Because we are continually researching, testing and implementing the latest software apps, the experts at DSG will help you maximize the full capabilities of the innovative products you invest in.
Mobility
Companies are quickly learning that a mobile workforce provides a variety of benefits. DSG delivers the best IT Support in Chicago that will enable your employees to more effectively communicate and collaborate effectively, and work on the go.
We partner with the best companies
We partner with the IT industry’s finest to give our clients access to the best solutions combined with the best support to deliver Stress-Free IT!
About DSG
DSG has the expertise to solve the most demanding technology challenges facing Blue Ridge businesses today.
The goal of everyone on our team – from the account manager to our certified engineers – is to provide clients with an unfair competitive advantage in their particular industry.
We specialize in working with small to medium-sized businesses, offering a flexible support model that is budget friendly. When you partner with our business, you will experience:
- Real-time response and communication
- Strategic IT planning
- Decreased IT security risk
- Cost-effective solutions
What Clients Say About Our Work Together
I should write more as Chris has been amazing! He works tirelessly with me to find solutions to the many IT issues we face managing several properties from afar. Chris has also been stalwart in helping to set up a new laptop for Cindy and going the extra mile to help make the transition for her as seamless as possible, including adding frequently visited websites, their user names and passwords. Chris has also been very patient dealing with AT&T and the ineptness at their being able to send a SIM card for a new business phone. He is working with me to help find solutions that move us forward. His help and insight is very appreciated.
Susan F
DSG helped us move from a security rating of D + to A within a year. As a small non-profit, we rely on DSG for all of our technology needs. The staff is helpful, flexible, always available, and work within the confines of our budget to meet our goals for security and efficiency.
Jennifer
Company: Garfield
Mike was professional, helpful, and accommodating. It was very much appreciated.
Marsha H
I enjoy working with Sean. He knows my system and he knows me so i can turn it over to him and walk away.
James D
Let DSG manage and leverage your IT infrastructure to provide real momentum for your business.
Contact us today for a free consultation to learn more about what makes DSG a top service provider in Blue Ridge.
Contact Us for a Free Consultation
Contact us to see how we can leverage your IT infrastructure to provide real momentum for your business.
Tel: 312.419.1279