Privacy Policy for SMS Communication

1. Introduction

We respect your privacy and are committed to protecting the personal information you share with us through our SMS communication services. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us via SMS messages. By opting in to our SMS services, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you opt into our SMS service, we may collect the following types of information:

  • Phone Number: To send you SMS messages, we collect your phone number when you opt in to receive messages.
  • Message Content: Any responses or messages you send to us.
  • Device Information: We may collect data about the device you use to interact with us, such as the device type and carrier.
  • Opt-in and Opt-out Data: Information regarding when you opt in or out of our messaging services.

3. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • To Send SMS Messages: Including notifications, alerts, promotions, or other messages you have opted in to receive.
  • Customer Support: To provide support and respond to your inquiries.
  • Marketing: To send promotional messages if you have opted in to receive such messages. You can opt out at any time by following the instructions in the message.
  • Service Improvements: To analyze usage patterns and improve our SMS services.

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with third-party vendors who assist us in delivering SMS services, such as our messaging platform provider, but only as necessary for them to perform their services.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request from a law enforcement or government authority.

5. Data Security

We implement appropriate technical and organizational measures to protect the information we collect against unauthorized access, alteration, disclosure, or destruction. Despite these efforts, no security measures are entirely foolproof.

6. Data Retention

We will retain your personal information for as long as you are subscribed to our SMS services or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may opt out of receiving messages at any time, and we will cease sending messages to you as soon as possible.

7. Your Rights

You have the right to:

  • Opt Out: You may opt out of receiving SMS messages at any time by replying with “STOP” or following the opt-out instructions provided in the message.
  • Access and Update: Request access to the information we hold about you and request corrections if necessary.
  • Delete: Request the deletion of your personal information in accordance with applicable laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes to this policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Dynamic Solutions Group, Inc.
785 County Road 1, Palm Harbor, FL 34683
info@dsghelp.com
800-979-4374